Crystal Cathedral

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Campus Services Representative

Location: Rancho Capistrano (San Juan Capistrano, CA)

Employment Status: Full-time

Summary: Campus Services Representative is responsible for performing customer services duties including, but not limited to, check-in and check-out of guests, carrying guest luggage, directing traffic, communicating Ranch and community information.

• Duties and Responsibilities:
• Responsible for handling all incoming communication of guests or staff
• Monitor front entrance onto the property by stopping all incoming vehicles
• Issue parking passes, distribute campus maps and direct the guest to the location of an event and/or campus ministry
• Responsible for guest registration duties, including the preparation rooming lists and distribution of keys
• Responsible for the checkout duties for departing guests
• Carry guest’s luggage to their rooms upon check-in
• Distribute campus mail
• Give tours of campus to people inquiring about Conferences, Wedding or the School

• Education/Experience:
• High school diploma
• Previous similar customer relations experience preferred.

• Abilities/Skills:
• Strong customer service skills
• Excellent verbal and written communication skills
• Good computer skills
• Must be able to work flexible morning and evening shifts and weekends
• Must be able to lift a minimum of 40 lbs. and be able to carry this weight up and down stairs and/or carry the weight at least 50 yards
• Ability to stand for long periods of time
• Ability to walk 150 yards, uphill in 3.5 minutes
• Ability to walk up and down hills from campus location to campus location
• Ability to pass a required “Fitness for Duty” physical exam to verify physical requirements can be met

If you are seeking a great career opportunity within the ministry, submit your resume to: hr@crystalcathedral.org or fax to: 714-750-3836.  In the subject line please enter keyword "CSR".